Policies

By booking your appointment you agree to all terms and policies below.

Booking an Appointment

Each service has a varying deposit required upon booking an appointment. 

A deposit is required to hold your appointment. 

Cancellation

Please give a 24-hour notice for cancelling or rescheduling your appointment. 

Late Cancellation

Appointments canceled within 24 hours will incur a charge of 50% of the service amount. KBai Esthetics understands that accidents and emergencies happen that prevent 24-hour notice for canceling or rescheduling your appointment. Circumstances are judged by a case-by-case basis. 

You MUST notify of a cancellation through EMAIL. Please send all regards to KBaiBeauty@gmail.com

No Show

A No Show is defined as when a client fails to attend a scheduled appointment with no prior notification to the provider. This negatively impacts the utilized time slots, utilization of space, and resources provided for that service. If we do not hear from you 15 or more minutes into your scheduled appointment time it is considered a “No-Show." In the case of a No show, the client will be charge 100% of the service, and BANNED from booking again. 

All circumstances are judged case-by-case, and at full discretion of the Esthetician. 

Late Arrival

A client who arrives late to their appointment will recieve the inital time allotted counting from the start of their appointment. If elgibile, any extra time provided will be charged as an extra service, as the client initially paid for their time slot. It is the clients responsibilty to arrive on time. Please arrive on time to recieve maximum results.